The Resources page to capture the newest best practices and thought leadership on leveraging technology to accelerate workforce outcomes and lifelong learning.
The Customer Centered Design Workforce Playbook, by Code For America, offers tips for using design thinking to create more customer-centered tools and service delivery strategies.
Digital Outreach Playbook, by Code for America, is a guide that details strategies for reaching vulnerable populations online and offers how-to guidance on effectively reaching clients with digital tools and services.
New America and Bloomberg’s publication, Report of Findings , from the Shift: The Commission on Work, Workers and Technology captures the viewpoints of 100 leaders and workers across all walks of American life as they imagine the future of work 10–20 years from now.
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